Terms and conditions of use

1. Contact:

Ing. Viera Kranz

IČ: 08240418

Solanec pod Soláněm 165E

756 62 Hutisko-Solanec

Mail:vlna.jadoli@gmail.com

Tel: 733 641 350

2. Information

The information about the goods and price provided by the seller is binding, except for obvious error. Prices are presented including all taxes (eg VAT) and fees, except for the cost of delivery of goods. Accepted payments are a regular bank transfer. The seller does not charge any fees depending on the method of payment. Acceptance of an offer with a supplement or deviation is not an acceptance of the offer. Confirmation of the content of the contract concluded in a form other than written, which shows deviations from the actually agreed content of the contract, has no legal effect. Acceptance of unsolicited performance by the buyer does not mean acceptance of the offer. The photos listed on the store's website correspond to the goods sold.

3. Delivery of goods

The seller will deliver the goods to the buyer complete, no later than within 10 days of order confirmation, unless the individual goods specify a different delivery time. If the goods are marked "in stock", the seller will send the goods within five working days at the latest. The buyer is obliged to take over the goods and pay. The buyer is advised to inspect the goods as soon as possible upon receipt. The seller sends the confirmation of the goods, especially the tax document, to the buyer immediately after receipt of the goods, no later than two days after receipt of the goods by the consumer.

If the buyer so requests, the seller will confirm to him in writing the extent and duration of his obligations arising from the defective performance and how the buyer can exercise the rights from them.

Price and delivery method: https://www.jadoli.cz/content/1-dodani

If the seller does not meet the deadline for delivery or dispatch of goods, he will provide the buyer with a discount of 10% of the price of the next purchase. The other claims of the buyer are not affected. The Seller is entitled, after demonstrably notifying the Buyer by e-mail and giving him a new reasonable period for acceptance, to sell the goods in a suitable manner.

4. Cancellation of the order and withdrawal from the contract

The buyer can withdraw from the contract within 14 days of receipt of the goods or the last part of the delivery, regardless of the method of receipt of goods or payment. The specified period is intended to acquaint the buyer to a reasonable extent with the nature, properties and functionality of the goods.

The buyer is entitled to withdraw from the contract at any time before delivery of the goods. The buyer will send or hand over the withdrawal from the contract to the seller within 14 days. The buyer does not have to state the reason for withdrawing from the contract. To facilitate communication, it is appropriate to state the date of purchase or the number of the contract / sales document, bank details and the chosen method of returning the goods in the withdrawal. The seller is obliged to return to the buyer the amount fully corresponding to the price of the goods and the paid costs for its delivery within 14 days of withdrawal from the contract, in the same way as he received payment from the buyer. If the seller offers several options within a certain method of delivery of goods, he is obliged to replace the cheapest of them to the buyer. The buyer is obliged to send or hand over the purchased goods to the seller within the same period. The goods should be returned to the seller (not cash on delivery) complete, preferably in the original packaging, must not show signs of wear or damage. The cost of returning the goods is borne by the buyer.

If the returned goods are damaged by a breach of the buyer's obligations, the seller is entitled to claim from the buyer compensation for the reduction in the value of the goods and set it off against the amount returned.

Exceptions: The right of withdrawal may not be exercised in contracts for the supply of digital content if it has not been delivered on a tangible medium or in contracts for the provision of services, in both cases provided that the performance has taken place with the prior express consent of the buyer before the deadline. withdrawal from the contract; furthermore, in the case of contracts for the supply of services or goods (including alcoholic beverages), the price of which depends on the fluctuations of the financial market independently of the will of the seller; for contracts for the supply of goods made to the consumer's specifications or for his person and for contracts for perishable goods, for goods which have been irretrievably mixed with other goods or removed from a sealed package and cannot be returned for hygienic reasons; for the delivery of audio or video recordings or computer programs, if the buyer has broken their original packaging.

5. Rights and obligations from defective performance

Acceptance quality If the goods taken over have shortcomings (eg do not have the agreed or legitimately expected properties, do not fit the usual or agreed purpose, are not complete, do not correspond to its quantity, measure, weight, or quality does not correspond to other legal, contractual or pre-contractual parameters), defects of goods for which the seller is responsible. The buyer may, at the latest within two years of receipt of the goods, claim from the seller the right to free removal of the defect or a reasonable discount on the price; if this is not disproportionate to the nature of the defect (especially if the defect cannot be remedied without undue delay), a requirement to deliver a new item without defects or a new component without defects may apply if the defect concerns only that part. If repair or exchange of goods is not possible, upon withdrawal from the contract, the buyer may demand a refund of purchase prices